| Product Description Accuracy |  | | Order Delivery/Fulfillment |  | | Shipping & Handling Cost |  | | Ordering Process |  | | Customer Support |  |
Review rating 0 useful 1 unuseful | | | By tambrinman on February 05 2009,19:15 | Was this review useful? Yes No
Thanks! |
I purchased a NFL rug, I wanted one team but accidently ordered something different. I didn`t realize this until I got the package, which by the way was delivered to me in less than 5 days. I contacted customer service. They responded immediately. They told me they would send out the one I wanted and gave me the info I needed to return the other. I received the new item before I even had a chance to mail the return. They were professional, friendly and fast. I was very impressed and grateful since I ordered this item as a birthday gift and was nervous I wouldn`t get it in time. But I did! ProsVery professional, friendly and fastConsThey don`t combine shipping, but most deal of the days don`t anyway |